Social Media Archive

ALL ABOUT NETWORKING

HOW DOES BUSINESS NETWORKING WORK? We live in an interconnected world now, however old good networking is not outdated, it has simply evolved. What is networking? Briefly, it’s the process of establishing mutually beneficial relationships …

COMMUNITY MANAGEMENT IN A NUTSHELL

Indeed, the term is very popular, but, what’s community management? COMMUNITY MANAGEMENT 101 Community management is the art of establishing and managing relationships in the online realm. By actively managing customers and potential audiences, it’s …

CUSTOMER SERVICE IN THE 21ST CENTURY

WHAT IS CUSTOMER SERVICE AND WHY IT IS IMPORTANT Customer service as defined by Salesforce is the support given to the customers both before and after they purchase products or services. A good customer service …

SOCIAL MEDIA IN MODERN TRAVEL

It is not a secret that Social Media has shaped our daily lives in radical ways, and this applies to the modern travel industry in a special way. Therefore, these days we can’t consider our …

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